Returns Policy

No Quibble, No Hassle.

We do not want you to be dissatisfied or unhappy in any way with your purchase or choice. We recognise even the best quality photographs are not a substitute for browsing in person. The steps you should take depend upon whether an item is unwanted or damaged. Your statutory rights are not affected.

Unwanted Items

You can return an item for a refund within 10 days of receipt. The item must be returned unused and with complete original packaging. We cannot accept responsibility for an item that is not received. Please use Royal Mail Recorded Delivery for an item/order valued up to £46.00 and Royal Mail Special Delivery for an item/order valued £46.01 and over. Reassuringly you will be able to prove delivery or be compensated by Royal Mail if there is a mishap. Your refund and postage costs will be processed upon receipt of your unwanted item/order and reimbursement made in the same way you originally made payment. An email confirmation will be sent.

Damaged Items

Please notify us within 10 days of receipt by email to confirm which item is damaged and provide a brief description. Kindly note the damaged item must be retained. We may need to ask you to provide photographs or return the item to help resolve matters. Your refund will be made in the same way you originally made payment. An email confirmation will be sent.

Other Difficulties

Despite our very best efforts things will occasionally go wrong. Items may be sent in error, missing, incomplete or not as described. Please notify us within 10 days of receipt by email with a brief explanation. We will contact you to discuss a refund, replacement or substitute and let you know how we propose to resolve matters.

Funslinger Limited Terms and Conditions

1. General

a) These terms and conditions govern our relationship for the purchase by you and supply by us of goods offered for sale on this website to the exclusion of any other terms and conditions. When you place an order there will be a legally binding contract between you and Funslinger Limited.

b) All items shown on our website are subject to availability. If we are unable for any reason to supply an item you have ordered we will contact you by email or phone to discuss when the item may be available, a substitute or a refund. Every effort is made to display items as accurately as our photographs and your computer screen will allow.

c) Every effort is made to categorise and describe items as accurately as possible. Any measures or weights given are approximate and for guidance only.

d) Unless otherwise stated, all prices are in GB pounds sterling (£) and include VAT at the appropriate rate. Prices do not include postage or packaging.

e) We reserve the right to reject your order and in those circumstances we will credit your account if any monies have been deducted.

f) The limit of our liability to any customer shall be restricted to the price of the goods supplied and nor shall we be liable for any consequential loss save where imposed by Statute.

g) We cannot be held liable for any loss any person may suffer if any third party obtains unauthorised access to any data including the details you provide when using this website unless solely due to our negligence.

2. Delivery and Times

a) We aim to process and dispatch orders within 1 to 2 working days of receiving your order.

b) We send goods using Royal Mail. For larger orders we may use Royal Mail Recorded Delivery or other courier.

c) Please allow 2 to 7 working days for delivery within the United Kingdom.

d) For delivery outside of the United Kingdom delivery times may be longer.